Direct Mail News & Resources

Three Certification Courses being Offered to the Mailing Industry

The United States Postal Service offers three certification courses to the mailing industry: Mail Design Professional, Executive Mail Center Manager, and Certified Direct Mail Professional. Each certification focuses on a different and unique aspect of the mailing industry. All three certification courses will be offered at the National Postal Forum (NPF) in San Antonio in 2018. The NPF offers one of the best and most cost-efficient avenues to obtain one of these certifications.

The Mail Design Professional (MDP) certification course provides in-depth training on postal standards related to designing letter and flat mail, focusing on the guidelines found in the Domestic Mail Manual. Learning these standards can prevent small or large production errors that may cost a business thousands of dollars. MDP certification is valid for two years.

The Certified Direct Mail Professional (CDMP) certification course is designed for the mailing industry professional to develop and strengthen core skills that build and maintain successful Direct Mail business within this highly-competitive environment. This course covers everything from predictive modeling to return-on-investment to direct mail campaign testing strategies. CDMP is a lifetime certification course.

The Executive Mail Center Manager (EMCM) certification course is a comprehensive training program that is designed for individuals who wish to develop mail center management skills. It offers a professional designation that emphasizes proficiency in mail center management. The course builds skills needed to manage mail centers more effectively, boost productivity and cut costs.  EMCM is a lifetime certification course.

We are excited to bring these certification courses to the National Postal Forum, the mailing and shipping industry’s premier educational trade show and networking event.

Please plan to attend the first scheduled WebEx meeting on December 12, 2017 at 3:00 p.m. EST. Details are below! During the meeting, the USPS facilitators for these three courses will cover the benefits of having the certifications, as well as how to get re-certified. Schedules and logistics will be explained, you will hear answers to various questions about the certification programs. We look forward to hearing from you!


Certification pricing at NPF includes workshops and exams.

Executive Mail Center Management (EMCM) – $180.00

Certified Direct Mail Professional (CDMP) – $160.00

Mail Design Professional (MDP) – $95.00



EMCM Topics

People Management

Sales & Marketing

Managing Mail Center Operations

Managing Mail Center Finances

Mail Center Safety & Security

Planning & Managing Technology

Tool & Resources

Quality Management


CDMP Topics

Omni Marketing

Mailing List Management

Mailpiece Creation

Response Rates



MDP Topics

Classes of Mail

Processing Categories

Basic Addressing

Barcode Formats

Automation Letters

Automation Flats

Reply Mail

Postage Payment Methods

AIS Products


Learn more about the certification programs by visiting:

Learn about how to register for the 2018 NPF by visiting:    

Please plan to attend and learn more about the various certification courses available to you May 6 – 9, 2018 at the National Postal Forum in beautiful San Antonio, TX.

Please note, you do NOT need a WebEx account to join the meeting.


Meeting Number: 744 522 837

Meeting Password: This meeting does not require a password.

December 12, 2017 at 3:00 p.m. EST


To join this meeting (Now from mobile devices!)


  1. Go to
  2. If requested, enter your name and email address.
  3. If a password is required, enter the meeting password: This meeting does not require a password.
  4. Click “Join”.
  5. Follow the instructions that appear on your screen.



Teleconference information


Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Call-in toll-free number: 1-855-8607461  (US)

Call-in number: 1-678-3172063  (US)

Show global numbers:

Conference Code: 609 017 0882




IMPORTANT NOTICE: This WebEx service includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this session, you automatically consent to such recordings. If you do not consent to the recording, discuss your concerns with the meeting host prior to the start of the recording or do not join the session. Please note that any such recordings may be subject to discovery in the event of litigation.



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